Frequently Asked Questions
Below is a list of frequently asked questions and detailed responses to the questions.
General Ordering Information
How does our custom writing service work?
To learn about how our service works, please visit the “How It Works” page where you can read a detailed explanation of our features, along with a guide of steps to get your paper completed and a video tutorial.
How do I fill in the order form?
- Select required academic level;
- Indicate the number of pages;
- Choose format and citation style;
- Mark the necessary number of sources;
- Decide on the topic or let our writer choose one for you;
- Specify the deadline;
- Upload additional materials required for successful completion of the order.
How will I be able to send my case study/articles/materials to the writer?
You are able to upload any additional materials for the writer, be it a draft, an outline, or some reading material, at the stage of filling out your order form.
What is the format of your custom essays?
There are several formatting styles you can choose from when placing an order (MLA, APA, Chicago / Turabian or Not applicable), and you will be getting a paper properly formatted in accordance with the rules of this particular style. In case you do not need any heading, title page, or references formatted (for example, if you are ordering a resume), you should choose the “ Not applicable” option, and the paper will be presented in a plain MS Word document.
What if I forgot my password?
If you forgot your password, please click on the link Forgot Password, which is located below the “Login” button on the website’s login page.
When will my paper be done?
When you initially fill out the order form, you select the deadline by which you need the paper completed. Unless you later negotiate this information with the writer in chat, you paper will be completed by this initial deadline. However, please note that if your deadline has changed to a shorter one, we strongly encourage you to inform your writer in advance, since he or she might have a tight schedule and a heavy work load.
How will I receive my paper?
Once the writer is paid for the whole order, you have a chance to download your final paper in one of two formats: either as an MS Word document, or as a .pdf file. The corresponding buttons will automatically appear on your personal order webpage, so you will have to click on one of the buttons and save the file on your computer.
How can I modify my initial order requirements?
Once you have published your order and the writers have started applying for it, you can still change your order details, such as the number of pages, the title, or the instructions for your paper. In order to do so, you can click on the “Edit order details” button on your order page. However, please note that in case the deadline, the number of pages, or the title of the order has been modified, all writers’ bids will automatically be considered outdated.
At a later stage, when the writer was already assigned to work on your order, you cannot modify your initial order instructions. Your writer will complete the order in accordance with initial instructions.
What if I do not like my essay?
If you do not like what the writer has written, we recommend you to communicate your comments to the writer with no hesitation, while the order is still in progress, so that the writer does not have to start anew later on. You can instantly let the writer know whether he or she is doing something wrong or guide him or her in a different direction via chat communication. However, once the order is fully completed and the writer has been paid the whole amount of the bid, you will not be able to have the paper revised within this order any longer, since the order is automatically set on “Finished” status. What you can do in such a case is place an order for editing or rewriting.
What is a rewriting and editing service?
Rewriting and editing services are necessary when you already have a draft or the whole paper completed and would like our writer to improve its content. Both these services will require you to upload the initial text, since you are not paying for writing from scratch. Editing is defined as changing the content of your draft, formatting the paper according to a particular formatting style, and proofreading the content. Editing may cover a possible change of content of up to 25-30%. Rewriting includes editing, revision, and proofreading. It covers a more in-depth change of content then editing does, so that up to 70% of your original draft can be rewritten.
Can I be sure that all writers listed on the website have passed an evaluation?
All writers working for internationalessays.com have high working standards, are well-educated, and have several years of relevant professional experience in a particular field of study. Each writer passes several stages of evaluation and is constantly supervised by our Writers Department. Furthermore, with our transparent rating system, our customers’ feedback serves as the best indicator of each writer’s performance. So, when choosing a writer for your order, you can base your choice on several criteria:
• writer’s rating and order history with feedback from previous customers
• writer’s style and approach to working on the first page of your order
Your Title GHow can I pay for the custom written paper? Is it safe to submit payments through your site?
There are two ways to pay for your order: either first load money to your account on the internationalessays.com website and then pay from the balance, or pay directly from an order page by using PayPal. Submitting payment via PayPal is safe and secure.
How do I pay my writer and is there a Money Back Guarantee?
We recommend customers to pay for their orders as soon as they make their orders.
Can I get a discount?
At internationalessays.com, we try to keep a good balance between affordable rates for customers and fair wages for writers. We try to interfere as little as possible into the bidding process and let it run on a free market basis. So, we choose to keep affordable pricing for everyone rather than lower rates on a selective basis.
How can I know that my paper is original?
Before submitting the final draft to our customers, all papers pass through our plagiarism detectors to ascertain that the content of the paper is original. Besides, plagiarism reports can be send to your email upon request.
Is this service confidential?
At internationalessays.com, we guarantee our customers 100% confidentiality. We do guarantee that no personal information that you submit to us when placing the order will ever be disclosed to the writer or any third party. As long as you do not disclose such information yourself, the writer will not know where you are located, what your e-mail address is, or even your name. Moreover, sharing such information between you and the writers is against our Confidentiality Policy. So, we strongly encourage you to keep your communication with writers within strict business limits.
What happens to an order if the payment is charged back?
If you charge back a certain amount from your account, the same amount is withdrawn from your internationalessays.com balance. Mind that in case the amount you charge back is bigger than the amount available within your balance, the orders in progress will be cancelled automatically by the system. In order to resolve the issue, you may contact the Support Team by initiating a query and resolve the chargeback.
internationalessays.com offers a wide range of content writing services. With a team of proficient and enthusiastic writers, we are able to produce a compelling text on practically any topic.
Have your academic paper written by a professional writer
Just place an order, choose the most suitable writer, and watch him or her work. Pay only after you approve the received parts of your paper.
Have a Different Question?
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